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Went to GP at YUP clinic for my repeat prescription.
The pharmacy could only issue one box for each of the three items requested. This was due to a missing “Teşhis Code” diagnosis code. Fortunately we were able to contact the GP and the pharmacist spoke to him, and he updated my records within 10 minutes, and I walked out of there with my full prescription.
What I learnt from this, was that our once was local GP who knows us, knew which codes to input, and the new YUP GPs don’t always input the correct diagnosis code, although easily corrected once problem is known. İf code is not input the pharmacist can only give one box of each item prescribed and it is the Medula System that dictates who can have what and when, the pharmacists are just following the screens and they cannot override the system.
Also, how our YUP visits appear on E-Nabiz is less personal and less information can be seen even though it is correctly registered everywhere else. I feel it’s less personal and after living here going on 19 years I’m not enamoured with that feeling.
The upside is the system works, no queues, and no language barriers so far.
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